Revolutionizing the Jewelry Industry

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Technical Support

For Technical Support call 859-626-1214 from 9:00 AM - 5:00 PM EST or email us at support.

If you are on the phone with Technical Support, you can run the troubleshooter connection.

Roland JWX-10 Setup

UNZIP the setup file and run the "Roland Update.exe" file. Click here to download!

Roland MDX-40 Setup

UNZIP these files on your desktop. Click here to download. Follow the PDF instructions.